Privacy Policy

Effective Date: 1 October 2025

1. Purpose of This Policy

Guard Hire Pty Ltd, ABN 37 692 220 278 (“Guard Hire”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, store, and disclose personal and business information provided by job seekers, employers, and visitors to our website or platform. By accessing or using our services, you acknowledge that you have read and agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide our recruitment and platform services efficiently and lawfully.

For Job Seekers (Security Guards):

  • Full name, contact details, and email address
  • Employment history, references, and resume details
  • Security licence numbers, expiry dates, and issuing authority
  • Proof of identity and work rights in Australia
  • Any other information you choose to include in your Guard Hire profile

For Employers:

  • Business name, ABN, and Master Licence details
  • Contact person, business address, and communication details
  • Billing and payment information
  • Job listings and hiring preferences

Automatically Collected Data:

  • Device, browser, and session information
  • IP address and approximate location
  • Cookies and usage analytics for service optimisation.

3. How We Collect Information

Information is collected through:

  • Direct input when registering or creating a profile
  • Applications or job postings on the platform
  • Customer enquiries and support communications
  • Website analytics tools and cookies

You may choose to withhold certain details, but doing so may limit your ability to use key features of the platform.

4. Lawful Use and Purpose

Guard Hire processes personal information under the following lawful bases:

  • Consent: When you register, post, or apply for jobs
  • Contractual necessity: To provide platform and recruitment services
  • Legal compliance: For verifying licences or meeting statutory obligations
  • Legitimate interest: To improve and secure the platform experience

Your data is used to:

  • Verify identity, credentials, and licences
  • Connect candidates and employers
  • Manage accounts and provide support
  • Process payments and subscriptions
  • Meet regulatory and legal obligations
  • Send updates or communications (opt-out available)

Guard Hire does not sell, rent, or trade user information to third parties.

5. Disclosure of Personal Information

We may share personal information with:

  • Employers (only with user consent)
  • Service providers (hosting, IT, analytics, payment processors)
  • Regulators or authorities (where legally required)
  • Professional advisers (legal, accounting, or compliance)

All third parties are bound by strict confidentiality and data protection obligations consistent with the APPs.

6. Data Storage and Security

All data is stored on secure servers located in Australia or with reputable overseas providers (such as AWS or Google Cloud) with equivalent data protection safeguards.

Security measures include:

  • Encrypted data transmission (SSL/TLS)
  • Multi-factor authentication for administrator access
  • Firewalls, intrusion detection, and regular audits
  • Staff confidentiality agreements and training

In the event of a data breach likely to cause serious harm, Guard Hire will comply with the Notifiable Data Breaches Scheme, including notifying affected users and the Office of the Australian Information Commissioner (OAIC).

7. Data Retention and Deletion

Personal information is retained only as long as necessary for business or legal purposes.

When no longer required, data is securely deleted or anonymised.

Users may request deletion of their account or data by contacting us (see Section 12). Requests will be processed in accordance with the Privacy Act.

8. Access and Correction Rights

You have the right to:

  • Access the information we hold about you; and
  • Request correction of inaccurate or outdated data.

Requests will be handled within 30 days, unless an extension is permitted under law.

9. Cookies and Analytics

Our website uses cookies and analytics tools (e.g., Google Analytics) to enhance user experience and platform performance.

Cookies collect non-identifiable data, such as browsing preferences and usage trends. You may disable cookies in your browser, though some site functions may be affected.

10. Cross-Border Data Transfers

If personal data is stored or processed overseas, Guard Hire ensures that:

  • The country has comparable privacy protections; or
  • Contractual safeguards (e.g., standard contractual clauses) are in place.

This is consistent with APP 8 requirements.

11. Marketing and Communications

With your consent, Guard Hire may send updates, offers, or platform notices.

You can opt out of marketing at any time using the “unsubscribe” link or by contacting us directly.

12. Contact and Complaints

For privacy-related enquiries, corrections, or complaints, please contact:

Guard Hire Privacy Officer

📍 Sydney, NSW, Australia

📧 info@guardhire.com.au

🌐 Contact Us - Guard Hire

If you are not satisfied with our handling of your privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC):

📞 1300 363 992

🌐 www.oaic.gov.au

13. Updates to This Policy

This Privacy Policy may be updated periodically to reflect operational, regulatory, or technological changes.

The latest version will always be available on our website with a revised effective date.

14. Children and Vulnerable Persons

Guard Hire does not knowingly collect data from individuals under 18 years of age. If such data is inadvertently collected, it will be promptly deleted upon notification.